Legal
Aug 15, 2023 02:00 AM
At Oownee LLC, we strive to provide you with a seamless and satisfying experience while using our services. We understand that circumstances may change, and you might need to cancel your service subscription. Below is our cancellation and refunds policy:
Cancellation of Service Subscription:
You have the flexibility to cancel your service subscription at any time. The cancellation will take effect at the end of the current subscription period, whether it's a monthly, annual, or other duration-based subscription. This means that you will have access to our services until the end of the current billing cycle.
Refunds for Cancellation:
a. Monthly Subscription: If you choose to cancel a monthly subscription, you can do so at any time, and the cancellation will be effective at the end of the current billing cycle. Please note that no refunds will be provided for any remaining days in the current billing cycle after the cancellation has been processed.
b. Annual Subscription: For annual subscriptions, you have a 14-day window from the date of initial subscription to request a refund for the full amount paid. If you request a refund within this 14-day period, we will process the refund and cancel your subscription. However, if you request a refund after this 14-day period, no refunds will be issued.
Refund Request Process:
To request a refund for an annual subscription within the 14-day window, please contact our customer support team at subscription@oownee.com. We will require your subscription details and the reason for your refund request. Once your request is received, we will initiate the refund process and cancel your subscription. Please allow a reasonable amount of time for the refund to be processed and reflected in your account.
No Refunds After the Refund Window:
For annual subscriptions, once the 14-day refund window has passed, no refunds will be provided. This includes circumstances such as early termination of your subscription or non-usage of our services during the subscription period.
Changes to Cancellation and Refunds Policy:
Oownee LLC reserves the right to modify, revise, or update this cancellation and refunds policy at any time. Any changes to this policy will be communicated to you through our website or other appropriate channels.
By using our services, you agree to abide by the terms outlined in this cancellation and refunds policy. If you have any questions or concerns, please don't hesitate to contact our customer support team for further assistance.
Last Updated: 15-08-23
By continuing to use our services, you acknowledge that you have read, understood, and agreed to the terms of this Cancellation and Refunds Policy. If you do not agree with these terms, please refrain from using our services.
Please be aware that all subscriptions with Oownee LLC are set to automatically renew on a monthly or annual basis, depending on your chosen subscription plan. This automatic renewal ensures uninterrupted access to our services without the need for manual renewal.
To cancel your subscription and prevent automatic renewal, you must contact us by email at [subscription@oownee.com]. We require cancellation requests to be submitted through this designated email address to ensure proper processing.
Cancellation requests should include your subscription details, including the subscription type (monthly or annual) and any relevant account information (ID-XXXX) login account. Our customer support team will promptly process your cancellation request and provide confirmation.
It's important to note that cancelling your subscription will take effect at the end of the current billing cycle for monthly subscriptions, or at the end of the current annual subscription period for annual subscriptions.
Thank you for choosing Oownee LLC for your service needs. If you have any questions about our subscription renewal process or need assistance with cancellation, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you every step of the way.
By continuing to use our services, you acknowledge that you have read, understood, and agreed to the terms of this Subscription Renewal and Cancellation Policy. If you do not agree with these terms or have any concerns, please refrain from using our services.