Legal
Aug 15, 2023 12:51 AM
When you visit our Oownee LLC Websites or use our Services, you provide and entrust us with certain personal information (which we refer to herein as "your information"). We understand that your information is important to you, and we take your privacy and data protection concerns seriously. This Privacy Notice ("Notice") is meant to help you understand how we, Oownee LLC, collect, use, and share your information and how you can exercise the choices and rights you have to your information.
When this Notice mentions "Oownee LLC," "we," "us," or "our," it refers to Oownee LLC, or any wholly owned subsidiary of Oownee LLC, that is responsible for your information under this Notice.
2. Applicability and Scope of This Notice
This Notice is applicable to all Oownee LLC websites that link to this Notice (collectively, the "Websites"), Oownee LLC’s platform and services, including the associated Oownee LLC mobile applications (collectively, the "Services"), and any other interactions (e.g. customer service inquiries, webinars, conference) you may have with Oownee LLC.
This Notice applies only to your personal information, which is information that is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, to an individual or household. For the purposes of this Notice, your information does not include aggregate or de-identified information maintained in any form that does not identify you or cannot be reasonably linked to an individual. Additionally, Oownee LLC provides certain Services on behalf of our customers who operate within the real estate industry, such as property managers, landlords, HOA associations, and investment managers (referred to as our "Business Customer(s)"). To understand how we process your information on behalf of a Business Customer, please refer to the privacy notice of the Business Customer with whom you have a relationship for information on how they engage Oownee LLC and how they collect, use, and share your information.
For California, Colorado, Connecticut, and Virginia residents. Additional disclosures and information regarding our privacy practices under state-specific privacy laws, including information about your rights, is available here. These state-specific terms are incorporated into this Notice by reference.
3. Information We Collect
When you use or interact with Oownee LLC’s Websites or Services, we may collect information that you provide, usage information, and information about your device. We may also collect information about you (and combine it with other information we have about you) from other sources who collect your information on our behalf (e.g., service providers). See below for examples of information we collect or receive. We may provide supplemental information about our data collection or privacy practices in disclosures about specific Services or circumstances, or in some cases, at the time we collect personal information from you.
3.1. Information You Provide Us
To use our Services:
When utilizing our Oownee LLC Websites, creating an account or profile within our Services, or using specific Services such as background screening, you may supply personal identifiers (e.g., your first name, last name, email address, date of birth, phone number, postal address, IP address, account name), customer records (e.g., username and password, payment information, company name, job title, business email address, department), other sensitive personal information (e.g., social security number, driver’s license number, passport number, tax identification number, government issued ID, national ID card), and similar personal information.
To provide payment services:
Certain payment services may require you to furnish financial and sensitive personal information, such as bank account numbers, online bank account logins, and credit card details, to make and receive payments on our platform. Additional data may be captured during payment transactions, such as card type, transaction type, and payee information.
To comply with our corporate policies and regulatory obligations:
In connection with maintaining data protection safeguards, "know your customer" processes, and other regulatory requirements tied to our Services, you may need to provide personal identifiers, sensitive personal information, and similar data.
To participate in our communities:
Voluntarily disclosing personal information while engaging in our communities (help centers, blogs, forums, etc.) could include personal identifiers, customer records, and similar details.
When you engage with our Services and teams:
Providing personal identifiers and similar data, such as first name, last name, email address, and phone number, is common when interacting with our customer service teams, filling out forms, responding to surveys, participating in promotions or research opportunities, or using other features of our Services.
When applying for employment:
Applying for employment at Oownee LLC may involve sharing personal identifiers, professional or employment-related information, education details, characteristics of protected classes, and similar information. In connection with employment background screening checks, you may provide additional sensitive personal information and authentication details for identity verification and background checks.
3.2. Information Collected When Using Our Websites and Services
Device information:
Accessing our Websites or using our Services may result in the collection of device information, such as IP addresses, hardware and software operating systems, browser types, crash data, and page engagement data.
Commercial and activity information:
We may gather commercial information about your use of our Websites or Services, including accessed content, utilized services, account creation dates, login activities, transaction histories, and engagement patterns.
Geolocation data:
Certain Services may collect geolocation data based on your IP address, GPS, or nearby devices (e.g., Wi-Fi access points, cell towers).
Cookies and similar technologies:
We use industry-standard technologies such as cookies and tracking beacons to enhance service delivery. The "Cookie Policy" Section of this Notice offers more details on our use of cookies and opt-out options.
3.3. Information Collected From Other Sources
Public information:
Information about you may be collected from publicly accessible sources, including online posts, news articles, and government records.
Service providers and other parties:
Essential services and information required to operate our Services may be obtained from service providers, background check providers, financial service providers, marketing providers, security providers, and other businesses. Information may include criminal and credit history, participation in third-party programs, marketing data, job application details, and demographic information.
Data from other accounts:
We may receive information from third-party services connected to Oownee LLC or from third-party accounts linked to your Oownee LLC account. This information sharing is based on your authorization and may include personal information agreed upon for sharing, such as your name and email address.
4. How We Use Your Information
4.1. Providing Our Services
We strive to offer our users an efficient, intuitive, and valuable experience using our Services. To achieve this, we use your information to:
Verify your identity, authenticate your account, and maintain your account details, settings, and preferences;
Provide customer support and address inquiries and concerns you may have about our Services;
Notify you about upcoming changes or enhancements to our Services and keep you informed about your usage;
Process payments, validate bank account balances, and conduct background checks;
Gather feedback to enhance your experience;
Personalize and optimize your interaction with our Services;
Facilitate additional services and collaborations with third parties; and
Administer surveys, sweepstakes, and promotions.
4.2. Safeguarding Your Information and Our Services
Ensuring a secure and safe experience on our Websites and Services is of utmost importance. To accomplish this, we utilize your information to:
Proactively monitor for suspicious activity across our systems and platforms;
Prevent unauthorized access to your information, address unlawful activities, and counter fraudulent actions;
Evaluate third parties to ensure adherence to our stringent security and data protection standards;
Continuously enhance and assess our security practices for safeguarding entrusted information.
4.3. Improving Our Services
Continuous improvement is central to our Services. To accomplish this, we utilize your information to:
Monitor engagement and interactions to glean data analytics for refining functionalities, operations, and processes, including security measures, algorithms, and modeling;
Assess the capabilities of third-party partners;
Innovate by developing new products, features, partnerships, and services;
Conduct research, testing, and analysis;
Identify and resolve software bugs and issues.
4.4. Building Our Community and Marketing Our Services
To foster community engagement and connect with users, we use your information to:
Communicate events, educational opportunities, and provide newsletters;
Personalize content, experiences, communications, and targeted advertisements to promote our Services;
Contribute content to public forums like bulletin boards, blogs, or chat rooms within our Websites or Services.
4.5. For Any Other Lawful, Legitimate Business Purpose
We may employ your information for other lawful business purposes, such as evaluating job applications, fulfilling legal obligations, investigating disputes, enforcing agreements, and meeting governmental demands.
5. How We Share Your Information
We do not sell your personal information to third parties for monetary gain, and we do not act as a data broker. However, we may need to share your information with service providers, third parties, and other users to provide our Services and perform tasks on our behalf. This section outlines the circumstances under which we share your information. We can use you information for marketing.
5. How We Share Your Information
5.1. Service Providers
We collaborate with various third-party service providers to assist us in delivering our Services and accomplishing tasks on our behalf, and these third parties may necessitate access to your information for such purposes. For instance, these service providers may help us: (a) authenticate your identity or validate your identification documents, (b) cross-reference information with public databases, (c) conduct background checks, prevent fraud, and assess risk, (d) conduct product development, upkeep, and debugging, (e) deliver customer service, payment processing, or insurance services, (f) automate administrative functions; and (g) provide analytics. We maintain written agreements with all such third parties, and they are restricted from utilizing your information for any objective other than delivering relevant services professionally and consistently, in accordance with their legal, regulatory, and other obligations. Certain of these disclosures may constitute "sharing" of personal information for cross-context behavioral advertising or targeted advertising intentions under specific U.S. state privacy laws, as elaborated further here.
5.2. Legal and Regulatory Disclosures
We might reveal your information to courts, law enforcement, governmental authorities, tax authorities, or other third parties, to the extent that we are compelled or permitted to do so by the law, or if such disclosure is reasonably necessary: (a) to adhere to our legal responsibilities, (b) to respond to a valid legal request or address claims brought against us, (c) to react to a valid legal request pertaining to a criminal investigation or allegations of unlawful or suspected illicit activity or any other activity that might expose us, you, or any other user to legal liability, or (d) to enforce and manage our Terms of Service or other agreements with users. Such disclosures could be essential to comply with our legal obligations, safeguard your or another person's interests, ensure the security of our Services, prevent harm or criminal actions, uphold or safeguard legal rights, or aid in tax collection.
5.3. Sharing With Your Consent or Upon Your Direction
With your explicit consent or upon your direction, we may divulge your information for interacting with a third party and for other purposes, such as collaborating with co-sponsors of our events or webinars.
5.4. Sharing Between Our Business Customers' Users
To expedite the usage of our Services by our Business Customers and facilitate interactions among their users, we might need to share specific information within that business account with other authorized users who can access and utilize that business account. For instance, account login information and certain personal information may be visible to all members of the business account to confirm account permissions and user identities.
5.5. Public Information
Certain of our Services allow you to publish information that is visible or accessible to the general public. For instance, if you employ our website services, you might opt to include particular information on websites accessible to the broader public. Similarly, if you use our premium leads product to post your listings on multiple free and paid listings sites, such listings may incorporate your information.
5.6. Corporate Affiliates
To enable or support us in providing you with the Services, we may share your information among our corporate group of entities, which encompasses Oownee LLC and its wholly owned subsidiaries.
5.7. Business Transfers
In the event of a merger, acquisition, reorganization, asset sale, bankruptcy, or insolvency occurrence, we might transfer, share, or sell some or all of our assets, including your information, as part of such transaction or in anticipation of such transaction.
6. Information from Children
Oownee LLC is not targeted at children, and individuals under the age of 18 are not allowed to utilize our Services. We do not knowingly collect information from individuals under 18 years of age. If we become aware that an individual under the age of 18 has provided us with personal information, we will take steps to remove that information. If you believe that an individual under the age of 18 has shared personal information with us, please contact us at privacy@oownee.com.
7. Aggregate and De-Identified Information
As mentioned previously, your information excludes aggregated or de-identified data. When we use or receive de-identified information, we maintain it in a de-identified form and abstain from attempting to re-identify the data.
8. Retention of Your Information
We retain your information no longer than necessary for the purposes it was collected, including meeting any legal or reporting requisites, and in alignment with our legal responsibilities and legitimate business interests. To ascertain the suitable retention period for your information, we assess the objectives for which we process the information; the nature and sensitivity of the data; the potential risks arising from unauthorized utilization or disclosure of the data; and applicable legal and reporting obligations.
9. Security
We consistently implement and update organizational and technical security measures to safeguard your information against unauthorized access, loss, destruction, or alteration. These measures might encompass industry-standard intrusion detection systems, encryption of data during transit over public networks (e.g., Internet) and while at rest (e.g., in a database or platform), as well as identifying and addressing exploitable software and system vulnerabilities. Furthermore, Oownee LLC personnel receive training in secure data handling practices.
10. External Links
Our Websites and Services might incorporate links to third-party websites. These third-party websites maintain their individual policies regarding the collection and use of your information. We bear no responsibility or liability for the actions of such third parties in connection with their collection or use of your information. We recommend that you peruse the privacy policies of each website you visit, including those you access via a link on our Websites or within our Services. We encourage you to be attentive when you depart from our Websites or Services and to read the privacy statements of all websites that gather your data.
11. State Specific Privacy Regulations
For Residents of California, Colorado, Connecticut, and Virginia
Additional disclosures and information about our privacy practices under state-specific privacy laws, including details about your rights. For delet you data contact [privacy@oownee.com]
12. Cookie Policy
What Are Cookies?
Cookies are text files that are downloaded onto your device when you visit a website. Cookies serve a multitude of functions, and we employ them for various purposes, such as understanding popular content, enhancing site experience, streamlining webpage navigation, preserving user preferences, comprehending how you engage with our Websites, and serving you improved advertisements on other platforms.
Cookie Syncing
We may transmit and receive cookies, Pixels, or other online identifiers on our Websites to establish associations between cookies and specific third-party partners, such as DemandBase and other advertising technology providers. This practice entails granting our third-party partners the ability to utilize cookies and allocate online identifiers to enhance the effectiveness of advertising campaigns.
Managing Cookie Preferences
You have the option to manage your cookie preferences and opt out of certain cookies on our Websites by visiting here. Kindly note that opting out in this manner will not impact account-based personalization.
Browser Cookie Management
Certain web browsers might provide you with the capability to manage your cookie preferences through their settings. Please consult the documentation pertinent to your specific browser for more details.
“Do Not Track” Signals
"Do Not Track" (DNT) signals are a mechanism designed to prevent behavioral advertisers, analytics companies, and social media platforms from tracking your online behavior across the Internet. Due to the absence of a comprehensive industry standard to implement such signals, we are unable to support DNT signals.
13. Miscellaneous Items
Limits On Use of Your Google User Data
Certain of our Services permit access to Google data. Despite any other content in this Notice, if you grant our Services access to specific categories of your Google data, our utilization of such data will be governed by the subsequent limitations:
Our Services will exclusively employ this access to read, write, modify, or manage Gmail message content (including attachments), metadata, headers, and settings. This is done to provide a web email client enabling users to compose, send, read, and process emails. Transfer of this Gmail data to other parties will only occur if essential to deliver and enhance these features, adhere to relevant laws, or as part of a merger, acquisition, or asset sale.
Our Services will not employ Gmail data for delivering advertisements.
Our Services will not authorize human access to your Google data unless your affirmative agreement is obtained for specific messages. Such access could be necessary for security purposes such as investigating misuse, in compliance with applicable laws, or for the internal operations of our Services. Even in such cases, access will only be granted if the data has been aggregated and anonymized.
14. Changes to This Notice
We may revise this Notice periodically to accommodate changes in our Services and evolving privacy laws. Changes to this Notice will be implemented online, and the "LAST UPDATED" date will be displayed at the top of the Notice. If, at our discretion, changes are deemed substantial, we will inform you through alternative communication methods, such as email. By using or engaging with Oownee LLC, you acknowledge your agreement with the most current terms of this Notice.
15. Contact
We trust this Notice addresses your inquiries about how we handle and safeguard your information. Should you require further clarification regarding this Notice, we encourage you to: (a) reach out to us via email at privacy@oownee.com; (b) correspond with us at Oownee LLC, 530-B HARKLE RD STE 100 SANTA FE NM 87505, Attn: Data Privacy; or (c) employ other contact methods or forms outlined in this Notice.
16. Limitation of Liability and User Choice
While we are committed to safeguarding your information, it's important to understand that no system is entirely immune to breaches, theft of data, hacking, or other unauthorized access. By using our Services, you acknowledge and accept that Oownee LLC shall not be held responsible for any security incidents, data breaches, or unauthorized access that may occur, and you do so at your own risk.
17. Voluntary Use of Our Services
It's important to note that the use of our Services is entirely voluntary. No individual or entity is compelled to use our Services, and your decision to do so is based on your own choice and judgment. We encourage you to carefully consider the implications of using our Services and the associated risks before proceeding.
18. Service Termination Without Notice
Oownee LLC reserves the right to terminate or suspend our Services at any time, without prior notice. This could result from various factors, including changes in our business operations, security concerns, regulatory requirements, or other considerations. Your use of our Services is subject to this understanding, and we advise users to be prepared for possible interruptions without advance warning.
19. Data Storage and GDPR Compliance
We are committed to protecting your privacy and data security. Your information will be stored on servers located within the European territory, and as such, we are dedicated to adhering to the General Data Protection Regulation (GDPR) requirements. GDPR is recognized as one of the highest standards for safeguarding personal data and ensuring privacy.
20. Right to Erasure and Data Removal
As part of our commitment to respecting your privacy, we offer individuals the right to request the deletion of their personal data. If you wish to have your data removed from our systems, please contact us at [privacy@oownee.com]. We will ensure that your request is processed promptly and in accordance with applicable laws and regulations.
21. Limitation of Liability and Acknowledgement of Voluntary Use
Oownee LLC shall not be held liable for any physical or virtual damages, regardless of the nature of the harm, resulting from the use of our services. By using our services, you acknowledge that you understand and accept that Oownee LLC is not responsible for any such damages. It is also important to note that the use of our services is entirely voluntary. If you do not agree with the terms outlined in this notice or do not wish to use our services, you are under no obligation to do so.